All returns must be made within 30 days from date of purchase. All items must be included with original packaging in like new condition. Orders returned with items missing, damaged, dirty or improperly packaged will incur a 20% restocking fee. Return shipping is the responsibility of the purchaser. A return authorization must be obtained prior to return to HafcoVac. All sales are final on special orders and consumable items.
HafcoVac may supply demonstration units to customers, based upon availability. Demonstration units are generally used, but in perfect working condition. The demonstration period is limited to 15 days, at which time the customer will have the option to return the unit, or purchase it from HafcoVac. A discount may be available based on overall condition at the beginning of the demonstration period.
Shipping of demonstration units in both directions is the responsibility of the customer, unless delivered by a sales representative.
Volume discounts are available on orders of any combination of 2 or more heads or complete units.
2-5 units: 5%
6-10 units: 10%
11+ units: 20%
The above discounts apply to your entire HafcoVac purchase. The discount will be automatically applied at checkout. Multiple units placed as separate orders must be within 2 weeks of one another to be eligible for the discount. Please inquire about distributor or sales representative arrangements.
HafcoVac may authorize open account terms (Net 30) for Business purchases as follows:
1) Complete your order on-line and choose the ‘Check / PO’ option at checkout.
2) Include the following items on your purchase order:
- D-U-N-S (D&B) number for your company
- Submission of several trade references will be helpful. These may be required if the D&B report is unclear.
- Please indicate your company’s structure (i.e. Sole Proprietor, LLC, C Corp, Sub S, etc.)
- Include your HafcoVac order number. This can be found in your confirmation email.
3) Submit PO’s to (201) 447-1065 (fax) or Orders@HafcoVac.com
4) We will respond promptly. An email will be sent to the account entered at the time you placed your order once we have reached a decision.
Privacy and Security
HafcoVac takes your online security seriously. No credit card data is ever stored online when placing an order through our website. At the time you place your order, your credit card data is securely transmitted to our processor and discarded as soon as an approval is received. Therefore, should an adjustment to your order be necessary, we may have to ask you for your credit card number again. Should this be necessary, please contact us by phone, do not email credit card numbers.
The HafcoVac store utilizes industry leading encryption. All credit card data and personal information you enter is transmitted using 256 bit SSL encryption. You can verify this security feature at checkout by viewing the security certificate via your browser.
Should you still be apprehensive about entering your credit card data online, you may complete your order on this site, selecting “Check or PO” payment method at checkout and call with your number should you wish to pay by credit card.
Your information will never be given to third parties. All reasonable measures have and will be taken to protect your privacy.